Introduction

Welcome to Neosport's privacy policy. We are committed to protecting the privacy and security of our customers' personal information. This policy outlines our practices regarding the collection, use, and sharing of your personal information through our online sports field booking platform.

Information collection

We collect personal information such as your name, email address, and phone number when you book a sports field through our service. This information is necessary to process your bookings, guarantee users' security and provide an adequate service. We also collect non-personal information through cookies or similar technology in order to improve our website and services.

Use of information

The personal information collected is used to process your bookings, manage your account, communicate with you regarding your bookings and our services, and for customer support purposes. We may also use your information to send you promotional offers and notifications, but only if you have opted in for such communications.

Information sharing and disclosure

Your personal information may be shared with third-party service providers who assist us in conducting our business so long as those parties agree to keep this information confidential. We may also release your information when it is required to comply with the law, or protect ours or others' rights, property, or safety.

Data storage and security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is stored on secure servers and is only accessible by a limited number of persons who have special access rights to such systems. Web site communications are encrpted using a security protocol (TLS).

Cookies and tracking Technologies

Our website uses cookies to enhance your experience and gather information about visitors and visits to our websites. You have the option to disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

User rights and choices

You have the right to access, correct, update, or request deletion of your personal information. If you wish to exercise these rights, please contact us. We will respond to your request as soon as possible.

International data transfers

For users outside of our country of operation (Canada), please be aware that we transfer data, to a country and jurisdiction that may not have the same data protection laws as your jurisdiction.

Policy changes

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here, by email, or through a notice on our website.

Contact information

If you have any questions about this Privacy Policy, please contact us: info@neosport.ca